Swing Caddie SC300i - FAQs & SpecsUpdated 2 years ago

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Swing Caddie SC300i FAQs

Swing Caddie SC300i Specs

Swing Caddie SC300i Tech Support

Swing Caddie FAQs

How do I update my SC300i?

1. Click link below and follow quick guide to reset device. (Another option is to use app to update.)
   https://voicecaddie.com/vc-manager-download/ 
2. Login into your account or use temporary login info below.
   Username:       [email protected]
   Password:        voicecaddieupdater
3. Select Windows or IOS below SC300 to download updater.
4. Open updater, login once more and connect device to computer.
5. Select factory reset at top left and let reset run.
6. Select software update to update device.
7. Wait for update to complete and unplug device once complete.

What kind of technology does the SC300i use?

Golf launch monitors usually use camera-based technology (photometric) or Doppler radar technology to measure club and ball data. The SC300i from Voice Caddie uses a Doppler radar sensor with a frequency of k band 24 GHz.

What kind of battery does the SC300i have?

The Swing Caddie SC300i has a rechargeable lithium 5000mAh battery.

What kind of battery does the SC300i have?

The SC300i gets up to 20 hours of battery life (varies depending on usage).

How do I set up my SC300i unit for practice & most accuracy?

• Put the unit approximately 5-6 feet behind the ball.
• Place unit so VC logo on the left side of the unit is lined up with ball. (Doppler radar is where VC logo is.)
• Select correct unit of measurement for each data point (Yards vs Meters, Carry vs Total)
• If a net is used, allow at least 6 feet in front of the ball to the net.
• Make sure the ball and your Swing Caddie are on the same level. 1/2 inch can make a difference.
• Factors of roll and slope are not calculated and can cause inaccuracies. Check to see if unit is in Carry or Total.

What kind of balls can I use with the SC300i?

Practice and foam balls are not recommended for use as Swing Caddie is programed for real ball use.

How do I connect my SC300i to my phone through Bluetooth?

To establish a Bluetooth connection between your SC300i golf launch monitor and your mobile device, first make sure you have the MySwingCaddie app downloaded, and NOT the Voice Caddie app. Then follow these steps:

1. Turn on the SC300i
2. Open the Swing Caddie app on your device
3. Select the Bluetooth icon on the app
4. Choose SC330i
5. The Bluetooth should be enabled when you see the Bluetooth icon at the top of the SC300i unit

What is the max swing speed an SC300i can measure?

Max swing speed for Swing Caddies is around 125 MPH.

Will elevation affect Swing Caddie readings?

Elevation can vary slightly from exact reading but generally will not cause major difference in readings.

Can more than one person use the same Swing Caddie?

Yes! For multiple users, customers will simply disconnect Bluetooth and next user will connect. Process will take less than 1 minute. Each person will need to have their own MySwingCaddie app account and app downloaded on their phone. Each user will have their shot analysis by club and by date range and stats by mode (practice and target) in their own app.

Does the SC300i auto-record (through the app) video of the swing and auto clip and place swing data on the video clip?

Video feature will auto record once swing is taken and will separate videos for each swing. Note that you will need to be in the video tab of the MySwingCaddie app for the video to be recorded. Swing data is available in video tab and data points can be edited in settings to show exactly what customer wants.

Why isn't the app working with my SC300i?

Double-check that you have downloaded the MySwingCaddie app and NOT the Voice Caddie app, which will not work with a Swing Caddie.

How accurately can I set loft angles?

Round up to nearest loft for .5 decimals to receive the most accurate readings.

Where can I find the Swing Caddie SC300i Manual?

Click here to see the SC300i manual.

See more Swing Caddie SC300i FAQs:

Click on these links for more Swing Caddie FAQs and MySwingCaddie app FAQs.

Swing Caddie SC300i Product Specifications

Dimensions: 6.5 x 4.5 x 1 (inch)

Color: Black

Display: 5.3" LCD

Sensor: Doppler Radar Sensor

Frequency: K Band 24 GHz

Battery Type: Li-Polymer

Battery Life: Up to 20 Hours

1. Accuracy:
2. -/+ 2% (Ball Speed)
3. -/+ 3 yards (Carry Distance in Target Mode)
4. -/+ 3% (Carry Distance in Practice Mode)

Measuring Range: 10 - 370 yards

Positioning: Placed approximately 1.5 meters (5 ft) directly behind the ball

Need further troubleshooting? No problem!

For further technical support, we recommend contacting Voice Caddie's fantastic technical support team—this can be done via Email: [email protected].

As an Authorized Voice Caddie dealer, any Swing Caddie SC300i sold on PlayBetter.com is completely eligible for Voice Caddie's 1-Year Limited Manufacturer Warranty. So you can be confident you'll be protected from any product defects within 365 of your delivery date!

When you purchase a Swing Caddie on PlayBetter.com, you have 60 days to return or exchange it—no questions asked!  

The PlayBetter.com team is here to support you the entire way! So if you're not getting the help you need, please contact us via Help Center (email, chat or phone) and we'll make sure you're taken care of.