SkyGolf, SkyTrak, SkyCaddie Technical SupportUpdated 2 years ago
Have a technical issue with a SkyGolf, SkyCaddie, or SkyTrak product? We'll help you get it figured out!
The first step we recommend is contacting SkyGolf's fantastic support team directly — this can be done in two ways:
- via Text Support: (601) 691-8693 (Mon-Fri, 8:00 a.m. to 5 p.m. CST
- via SkyGolf Help Center (skygolf.com/support)
As an Authorized SkyGolf Dealer, all SkyGolf, SkyTrak, and SkyCaddie products sold on PlayBetter.com are completely eligible for their 6-Month Customer Limited Warranty or the 1-Year Extended Warranty (if you purchased it). So you can be confident you'll be protected from any product defects within 6 months of your delivery date!
When you purchase a SkyTrak on PlayBetter.com, per manufacturer policy, all SkyTrak purchases are eligible for Free 30-Day Returns Only (not 60-Day Returns). Only shipment destinations within the United States are allowed. SkyTrak software subscriptions, once activated, are no longer eligible for return/refund. Any product that is purchased from PlayBetter and resold is no longer valid for returns. Return requests must be initiated by original buyer and accompanied by original purchase receipt. Any units registered to another customer name other than the original buyer will NOT be eligible for returns or exchanges.
The PlayBetter.com team is here to support you the entire way! So if you're not getting the help you need, please contact us via the Chat feature and we'll make sure you are completely taken care of!