logo logo

All articles

SkyGolf, SkyTrak, SkyCaddie Technical SupportUpdated 2 years ago

Have a technical issue with a SkyGolf, SkyCaddie, or SkyTrak product? We'll help you get it figured out!

The first step we recommend is contacting SkyGolf's fantastic support team directly — this can be done in two ways:

As an Authorized SkyGolf Dealer, all SkyGolf, SkyTrak, and SkyCaddie products sold on are completely eligible for their 6-Month Customer Limited Warranty or the 1-Year Extended Warranty (if you purchased it). So you can be confident you'll be protected from any product defects within 6 months of your delivery date!

When you purchase a SkyTrak on, per manufacturer policy, all SkyTrak purchases are eligible for Free 30-Day Returns Only (not 60-Day Returns). Only shipment destinations within the United States are allowed. SkyTrak software subscriptions, once activated, are no longer eligible for return/refund. Any product that is purchased from PlayBetter and resold is no longer valid for returns. Return requests must be initiated by original buyer and accompanied by original purchase receipt. Any units registered to another customer name other than the original buyer will NOT be eligible for returns or exchanges. 

The team is here to support you the entire way! So if you're not getting the help you need, please contact us via the Chat feature and we'll make sure you are completely taken care of!

Was this article helpful?