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Polar Vantage V2 FAQs & SpecsUpdated 2 years ago


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Polar Vantage V2 FAQs

How do I reset my Polar Vantage V2 watch?

TO RESTART THE WATCH

On your watch, go to General settings > About your watch > Restart your watch. Press the OK button and then press OK again to confirm the restart.

You can also restart your watch by pressing and holding the OK button for 10 seconds.

TO RESET THE WATCH TO FACTORY SETTINGS

If restarting your watch didn't help, you can reset the watch back to factory settings. Note that resetting the watch back to factory settings empties all personal data and settings from the watch, and you will need to set it up again for your personal use. All data that you have synced from your watch to your Flow account is safe.

  1. Go to FLOW.POLAR.COM/START and download and then install the Polar FlowSync data transfer software onto your computer.
  2. Connect your watch to the computer’s USB port.
  3. Open settings in FlowSync.
  4. Press the Factory Reset button.
  5. If you use Flow app to sync, check the list of paired Bluetooth devices on your phone, and remove your watch from the list if it's there.

Now you need TO SET UP (see next question) your watch again, either via mobile or computer. Just remember to use the same Polar account in the setup you've used before resetting.


How do I set up my Polar Vantage V2 watch?

To set up your watch, choose your language and preferred setup method. The watch gives you three options for setup: Browse to the option most convenient for you with UP/DOWN and confirm your selection with OK.

A. Mobile setup is convenient if you don't have access to a computer with a USB port, but it might take longer. This method requires an Internet connection.

B. Wired computer setup is quicker and you can charge your watch at the same time, but you need a computer available. This method requires an internet connection.

Note: The A and B options are recommended. You can fill in all the physical details required for accurate training data at once. You can also choose language and get the latest firmware for your watch.

C. If you don't have a compatible mobile device and can't get to a computer with an internet connection right away, you can start from the watch. Please note that when you do the setup from the watch, your watch is not yet connected with Polar Flow. Firmware updates for your watch are available only through Polar Flow. To make sure you get to enjoy your watch and the unique Polar features at their best, it’s important that you do the setup later in the Polar Flow web service or with the Polar Flow mobile app by following the steps in option A or B.

OPTION A: SET UP WITH A MOBILE DEVICE AND POLAR FLOW APP

Note: You have to do the pairing in the Polar Flow app and not in your mobile device's Bluetooth settings.

  1. Make sure your mobile device is connected to the internet and turn on Bluetooth.
  2. Download the Polar Flow app from the App Store or Google Play on your mobile device.
  3. Open the Flow app on your mobile device.
  4. The Flow app recognizes your watch nearby and prompts you to start pairing it. Tap the Start button.
  5. When the Bluetooth Pairing Request confirmation message appears on your mobile device, check that the code shown on your mobile device matches the code shown on your watch.
  6. Accept the Bluetooth pairing request on your mobile device.
  7. Confirm the pin code on your watch by pressing the OK.
  8. Pairing done is displayed once the pairing is completed.
  9. Sign in with your Polar account or create a new one. Follow the sign-up and setup within the app.

When you’re done with the settings, tap Save and sync and your settings are synced to your watch.

OPTION B: SET UP WITH YOUR COMPUTER

  1. Go to flow.polar.com/start and download and then install the Polar FlowSync data transfer software to your computer.
  2. Sign in with your Polar account or create a new one. Follow the sign-up and setup within the Polar Flow web service.

OPTION C: SET UP FROM THE WATCH

Adjust the values with UP/DOWN and confirm each selection with OK. If you want to return and change a setting at any point, press BACK until you reach the setting you want to change.

Note: When you do the setup from the watch, your watch is not yet connected with the Polar Flow web service. Firmware updates for your watch are available only through Polar Flow. To make sure you get to enjoy your watch and the unique Polar Smart Coaching features at their best, it's important that you do the setup later in the Polar Flow web service or with the Flow mobile app by following the steps in option A or B.


Syncing data between Vantage V2 and Polar Flow app fails

If your Polar Grit Vantage M2 fails to sync with the Polar Flow app, please go through the following checklist first:

iOS:

  • Make sure the app and watch are both up to date: Check from the APP STORE that you’ve got the latest version of the app installed. Flow app or FlowSync will tell you if there’s a firmware update available for your watch.
  • Make sure that Bluetooth is turned on in your phone settings.
  • Make sure Flow app is running on your phone and keep it at the foreground.

Android:

  • Make sure the app and watch are both up to date: Check from GOOGLE PLAY that you’ve got the latest version of the app installed. Flow app or FlowSync will tell you if there’s a firmware update available for your watch.
  • Make sure that Bluetooth is turned on in your phone settings.
  • Make sure location is enabled for Polar Flow app in the phone's application settings. On Android 6 and newer devices, location permission is needed to scan for Bluetooth devices.
  • Make sure Flow app is running on your phone and keep it at the foreground.
  • If you have several Flow app compatible Polar devices in use, make sure you have chosen Vantage V2 as the active device in the Flow app. This way Flow app knows to connect to your watch. In the Flow app, go to Devices and choose Vantage V2 and then return to the main menu.


Where can I find the Polar Vantage V2 User Manual?

Click here to see the Polar Vantage V2 manual.


See more Polar Vantage V2 FAQs:

Click here for more FAQs on Polar Vantage V2.





Polar Vantage V2 Product Specifications


  • Weight
    • Total Weight: 52g
    • Without Wristband: 34g
  • Display
    • 1.2 inch sunlight-visible, transflective memory-in-pixel (MIP) 240×240
    • Color Touch Display (always-on)
    • ALS (ambient light sensor) adjusts back light intensity based on surrounding ambient light
  • Materials
    • Aerospace aluminium alloy with glass fibre reinforced polymer
    • Laminated Gorilla glass lens with anti-fingerprint coating
  • Wristband
    • SIntegrated proprietary silicone strap
    • Sizing: S: wrist circumference 120-190 mm; M/L: wrist circumference 145-215 mm
  • GPS
    • GPS, GLONASS, Galileo, QZSS.
    • Assisted-GNSS for fast fix times supports GPS, GLONASS, Galileo, QZSS
  • Connectivity
    • Bluetooth Low Energy
    • Custom USB cable for charging and data synchronization
  • Durability: Operating temperature: from -10° to 50°C; Tested against military standards (MIL-STD-810G).
  • Water Resistance: Waterproof (WR100)
  • Sensor: Compatible with all standard Bluetooth Low Energy heart rate sensors, running cadence and power sensors, as well as cycling speed, cadence and power sensors.
  • Battery
    • Battery capacity: 346 mAh Li-pol battery
    • Battery life: Training mode: up to 40h (with full GPS and wrist-based HR tracking)
    • Watch mode: up to 7 days (with continuous activity and wrist-based HR tracking)
    • Power-save modes in training: up to 100h
  • Barometer: Barometric altitude
  • Compass: Magnetometer-based compass (no-GPS needed)






Have a technical issue with a Polar GPS Watch? We'll help you get it figured out!

A first step we recommend is contacting Polar's fantastic technical support team—this can be done in two ways:

  1. via Polar Support Center
  2. via Email Submission Form

As an Authorized Polar dealer, any Polar product sold on PlayBetter.com is completely eligible for Polar's 2-Year Limited Warranty, with the exception of wristbands made of silicone or plastic, which are subject to a guarantee period of one year from the date of purchase. So you can be confident you'll be protected from any product defects within 1-2 years of your delivery date!

When you purchase a Polar Smartwatch product on PlayBetter.com, you have 60 days to return or exchange it—no questions asked!  

The PlayBetter.com team is here to support you the entire way! So if you're not getting the help you need, please contact us via Help Center (email, chat or phone) and we'll make sure you're taken care of!

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