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Bushnell ION EDGE FAQs & SpecsUpdated 2 years ago

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Bushnell ION EDGE FAQs

My ION EDGE will not hold a charge. What do I do?

The most common issue with the watch charging is build-up on the watch charging contacts. You can try cleaning the contacts per the instruction below to ensure you are getting the best charge possible. If cleaning the connections does not improve your battery life, your device has may have reached the end of its useful life.

Deep Clean Instructions: Bushnell GPS watches feature a unique charging/data connection on the back side of the unit, facing the wrist when worn. Due to the waterproof design and the close proximity to the skin, the four contact points can become soiled, and eventually the unit may develop difficulty receiving a charge or data from the “Pogo Pin” USB connector.

In the event that the unit will not charge when connected to the Pogo Pin adapter, the contacts of the watch can be cleaned with a soft cloth and a small amount of window cleaner or water/mild soap mixture.

Do not use solvents (Acetone, paint thinners, nail polish remover, etc.) as they can degrade the plastic case of the watch and damage the internal seals. 

1.    Wet cloth in cleaning solution; avoid excessive amounts of solution. Cleaning solution should not be dripping from cloth.
2.    Wipe gently across the contacts to allow the liquid to penetrate any build-up on the contacts.
3.    Wipe away any residue from the contacts with a clean, dry cloth.

The contacts of the Pogo Pin adapter may be cleaned in the same manner. The adapter is not waterproof; avoid applying excessive liquid while cleaning.

Cleaning both the contacts and the Pogo Pin adapter will resolve most connectivity issues. 

Once your contacts are cleaned, connect the unit to your power source. To ensure the unit is receiving charge, hold down the bottom right hand button for up to 15 seconds. This is the power (ON/OFF) button that can be used for switching the unit on and off.

Can I change the battery on my ION EDGE golf watch?

You cannot change the battery. Do not attempt to open, disassemble or service the internal battery. The battery must be replaced by a qualified technician. If you suspect the battery is not working properly, please fill out this form and a support tech will get back to you with options.

Where can I find the Bushnell ION EDGE User Manual?

Click here to see the Bushnell ION EDGE manual.

Bushnell ION EDGE Product Specifications


  • WIDTH: 46mm
  • HEIGHT: 54mm
  • THICKNESS: 16mm
  • WEIGHT: 32.5g
  • BAND WIDTH: 22mm
  • BAND LENGTH: 182mm (74mm + 118mm)


  • DISPLAY SIZE: 1.08" (27.4mm) diameter
  • BATTERY LIFE: 16+ hrs
  • DATA/CHARGING PORT: Custom, Magnetic 4-pin USB
  • RECHARGE TIME: < 3 hrs

Click here to see full ION EDGE product specs.

Need further troubleshooting? No problem!

Have a technical issue with a Bushnell Golf product? We'll help you get it figured out!

The first step we recommend is contacting Bushnell's fantastic support team directly — this can be done in two ways:

As an Authorized Bushnell Golf Dealer, all Bushnell products sold on are completely eligible for Bushnell's Limited Warranties:

  • Laser Rangefinders: 2-Year Limited Warranty
  • GPS Rangefinders, Watches & Handhelds: 1-Year Limited Warranty
  • Launch Pro Launch Monitor: 1-Year Limited Warranty

 So you can be confident you'll be protected from any product defects within 365 of your delivery date!

When you purchase a Bushnell product on, you have 60 days to return or exchange it—no questions asked!  

The team is here to support you the entire way! So if you're not getting the help you need, please contact us via the Chat feature and we'll make sure you are completely taken care of.

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